Privacy policy

Privacy Policy

Last Updated: October 2025

Amparion values your privacy and is fully committed to protecting your personal information in accordance with the Data Privacy Act of 2012 (RA 10173) of the Philippines.

1. Information We Collect

We may collect the following information:

  • Personal details (name, address, phone number, email)

  • Payment and transaction information

  • Device and location data

  • Communication records with Amparion

  • Feedback, reviews, and ratings

2. How We Use Your Information

Your information is used to:

  • Process and deliver your orders

  • Enable communication between you, Merchants, and Riders

  • Provide customer service and support

  • Enhance our Platform’s features, security, and overall user experience

  • Meet legal and regulatory requirements

3. Sharing of Information

We may share your information with:

  • Partner Merchants and Delivery Partners for order fulfillment

  • Payment processing partners

  • Customer service providers

  • Law enforcement or government agencies when legally required

Amparion does not sell or rent your personal information to any third party.

4. Data Retention

We retain your information only for as long as needed for operational, legal, or regulatory purposes.

5. Security

We apply appropriate and reasonable security measures to protect your data from unauthorized access, misuse, or disclosure.

6. Your Rights

Under Philippine law, you have the right to:

  • Access your personal data

  • Update or correct your information

  • Request deletion of your data

  • Withdraw your consent at any time